Convert an Addon Domain to a Stand‑Alone Account

Overview

This tool lets you turn an existing addon domain into its own independent account. After the conversion, you gain control over that domain’s files, databases, FTP, email, and server access.

Important prerequisites before you begin:

• You must have permission to rearrange accounts.
• The original addon domain’s data remains on the source account. Ensure your server has at least three times the required disk space before conversion.
• Back up the source account in advance.
• Remove any subdomains of the addon domain first—conversion will fail otherwise.

Select the Addon Domain

Search by domain name or owner to locate the desired addon domain. Then click Convert beside it to configure conversion options.

Account Settings

• Username: The system suggests one based on the domain name.
• Contact Email (optional): Used for notifications.
• Package (optional): Assign storage quotas and features.
• Preserve Ownership: Keeps the new account under the same owner—requires full admin access.

Selection Details

Website Configuration

Click Configure, then select options to copy:

• Document root files
• Custom VirtualHost includes
• Installed SSL certificate (if present)

By default, all options are selected. Click Save Selections.

Custom DNS Records

Click Configure, then choose:

• Copy custom DNS records—keeps domain-specific DNS settings.
• Or leave unchecked—to use default values instead.

Click Save Selections to confirm.

Email

Click Configure. Select which to include in the new account:

• Email accounts
• Forwarders
• Autoresponders
• Webmail data

Note: Mailing lists and webmail application data are always transferred. Mailbox format (e.g. maildir) is preserved.

Save Selections to continue.

MySQL Databases

Click Configure, then choose:

• Copy databases: Keeps the original intact—requires extra space.
• Move databases: Transfers control to the new account; original loses access.

Select databases and (if moving) database users. Then Save Selections.

Subaccounts

Click Configure, then choose to copy:

• FTP accounts
• Web Disk accounts

These are selected by default. Click Save Selections.

Start Conversion

Click Start Conversion to begin. The system will redirect you to the Conversion History page.

Conversion History

This page shows all runs—both in progress and completed. You can view details for each conversion, check status, and review any issues reported.

Summary

• Choose the addon domain you want to convert
• Set up account details
• Select what to transfer (website, DNS, email, databases, subaccounts)
• Initiate the conversion and monitor progress
• Clean up the source account after completion