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Frequently asked questions.

Here we have answered some of your questions, if you have a question that is not answered on this page, please contact us through the following links

General Questions

Here are some general questions

A shared license system is a licensing system  where multiple users or customers can share the same license or set of licenses for a specific product. 

Shared license systems can be beneficial for organizations that have a large number of servers who want to provide a more cost-effective solution to customers who may not require a dedicated license.

The security of users' information and data is one of the most important things for us, and in other words, the red line of work policy. It is guaranteed that our licenses are 100% secure and none of your personal data will be accessed.

The license system is separate from your server information. For this reason, we will not have access to any information other than the license system

As we mentioned in the previous questions, the license system is separate from all server information. All updates are downloaded from the original manufacturer's servers and you will have all the features of the latest version.

Installing a license is one of the easiest things. After completing the order, you will receive a one-line command. Just run it and that's it!

It is possible to delete a license easily and only by executing a one-line command. If you have a problem in deleting a license, our experts are ready to help you.

Other Questions

Here we will explain about some questions about product ordering and so on

Creating, maintaining and updating a license has costs for us, which is called setup fee. This fee is calculated only once and at the time of ordering and creating a license and is not included for renewal in the following months. We must point out that this cost has nothing to do with installing a license on your system. Our experts are ready to help install the license on your system for free.

A shared license is a clone of an original license that is shared with you. For this reason, there is no difference with the original license and you will have all the features that are available in the original versions in the shared licenses.

The process of creating and providing the license is done automatically by the system. For plugins, it will be delivered to you without delay, and for dedicated systems such as CPanel or Cloud Linux, etc., the average time to prepare a license is between 15 It is up to 30 minutes after placing the order

After installing the license, if you decide to change the IP, it will be free for the first 2 times. After 2 times, it will cost you $1 for each AP change.

During the time that your license is active, you will receive support for 7 days a week and 24 hours a day. All problems related to your server will be checked and solved by our experts. .

When it comes to web hosting, there are two popular options available: VPS hosting and dedicated hosting. In addition, both of these options can come with a cPanel license for managing the hosting environment.

  1. A cPanel VPS license is designed for virtual private server hosting, which means the hosting environment is partitioned into separate virtual servers.

  2. A cPanel dedicated license, on the other hand, is designed for a dedicated physical server that is entirely dedicated to one user.

  3. A cPanel VPS license is a good option for those who want more control and flexibility over their hosting environment, but don't require the full resources of a dedicated server.

Similar to the original license, some features are available in the professional version of Cloud Linux. There is no need to order a separate license to prepare these items, and you will be able to activate this feature by paying only 1.5 dollars.

For more info :

https://www.cloudlinux.com/os-shared-pro/

During the installation of the license, if you encounter any problem, it is enough to create a support ticket and provide us with the server information, and the license will be installed for you in the shortest possible time.

The command to install a license is always sent to your email after ordering. If you do not receive this command, just go to your user panel and select the desired license. At the bottom of the page and inside the installation command box, it will always be displayed for you

According to the number of server cores, you need to purchase  the related Lightspeed license. . There is type of license called "X-cores", which is used for servers with 8 or more than 8 cores. For example, if your server has 32 cores, you must get the this litespeed license

LiteSpeed CyberPanel is a web hosting control panel that is designed to work specifically with LiteSpeed web server technology. It provides a user-friendly interface for managing web hosting accounts, websites, and server resources. LiteSpeed CyberPanel is known for its speed and efficiency, thanks to its integration with LiteSpeed web server, which is known for its high performance and low resource usage.

In DirectAdmin, Pro Pack is an add-on feature that provides users with additional functionality and tools beyond the basic DirectAdmin control panel. It includes advanced features such as server monitoring, web analytics, automated backups, and more.

Some of the key features of DirectAdmin Pro Pack include:

  1. Advanced server monitoring: Pro Pack allows you to monitor your server's performance and usage statistics in real-time, including CPU usage, memory usage, disk usage, and more.

  2. Web analytics: With Pro Pack, you can track website traffic and visitor behavior using popular analytics tools like Google Analytics.

  3. Automated backups: Pro Pack enables you to set up automated backups of your website and server data, ensuring that you always have a recent backup available in case of data loss or corruption.

  4. Advanced DNS management: Pro Pack provides tools for managing DNS records and zones, including support for SPF, DKIM, and DMARC records.

  5. Enhanced security features: Pro Pack includes additional security features such as advanced firewalls and intrusion detection systems, helping to protect your server from potential threats.

Plesk offers several different versions of its web hosting control panel, each with different features and capabilities. Here are some of the main versions of Plesk:

  1. Plesk Web Admin Edition: This is the basic version of Plesk, designed for small websites and businesses. It allows users to manage one domain and offers basic website and email management tools.

  2. Plesk Web Pro Edition: This version is designed for web professionals and agencies managing multiple websites. It offers additional features like WordPress Toolkit, Git support, and website staging and cloning.

  3. Plesk Web Host Edition: This version is designed for web hosting providers managing large numbers of websites and customers. It includes features like reseller management, subscription management, and customer billing.

  4. Plesk Onyx: This is the previous major version of Plesk, with features like multi-server management, Docker support, and integration with popular web services like Google Drive and Dropbox.

  5. Plesk Obsidian: This is the current major version of Plesk, with features like improved security, enhanced WordPress management, and support for advanced programming languages like Node.js and Ruby.

Our License supports the "Webhost edition". 

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