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All our license plans include round-the-clock support. Whether you need help with installation, configuration, or troubleshooting, our team is available anytime.
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Frequently Asked Questions
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Frequently asked questions
How does instant license delivery work?
Once your payment is confirmed, most hosting licenses (cPanel, DirectAdmin, Plesk, etc.) are delivered instantly through our automated system. You'll receive your license key and activation instructions via email and through your WHMCS client area within seconds. Microsoft product keys are also delivered immediately upon purchase confirmation.
Are the Microsoft keys genuine and legitimate?
Absolutely. All Microsoft products sold on SharedLicense come with genuine retail keys. These are not OEM, volume, or grey-market keys. Each key is a legitimate, verifiable retail license eligible for Microsoft support and all updates.
What is the 7-day money-back guarantee?
We offer a full 7-day money-back guarantee on all license purchases. If you are unsatisfied for any reason within the first 7 days, simply contact our support team and we will process a complete refund.
How do I become a reseller?
Becoming a reseller is simple — sign up for a free reseller account on our website. Once registered, you will get access to our reseller panel where you can configure your WHMCS module or API integration. We provide detailed documentation and support to help you get started.
What payment methods do you accept?
We accept a wide range of payment methods including major credit/debit cards (Visa, Mastercard), PayPal, cryptocurrency (Bitcoin, Ethereum, USDT), and bank transfers. All payments are processed securely through our WHMCS billing system with SSL encryption.
How do I activate my hosting license?
After receiving your license key, activation is straightforward. For cPanel, enter the key in WHM under License Manager. For DirectAdmin, use the built-in license update feature. We provide step-by-step activation guides for every product in our knowledge base.
Do you offer license renewals?
Yes, all hosting licenses can be renewed on a monthly or annual basis. You can set up automatic renewals through your WHMCS client area to ensure uninterrupted service. We also offer discounted rates for annual renewals on most products.
What does server configuration service include?
Our server configuration service covers the complete setup of your hosting environment. This includes OS installation and hardening, control panel deployment, web server configuration, DNS setup, mail server configuration, firewall setup, database optimization, and backup configuration.